

Important: Please reboot your device once the troubleshooter is finished.” This troubleshooter restores access or prevents the loss of access from happening in the near future. If the troubleshooter has run, you will see a recommended troubleshooter with the Files On-Demand troubleshooter title and description “You may have lost access to your Files On-Demand. To confirm the troubleshooter fixed the OneDrive problem, use these steps:Ĭlick the View troubleshooting history option. However, you want to check to make sure the troubleshooter has already run, or if you still need to run it. Microsoft has released a troubleshooter to resolve the issue on version 2004 automatically.

You won’t be able to use online only files until this is fixed.” OneDrive can keep trying to connect to Windows or you can choose to download all your files. Files On-Demand require a connection to Windows in order to show your files without taking up space on this device. In some cases, Windows 10 users may see the error: “OneDrive cannot connect to Windows.

Microsoft has a troubleshooter to fix syncing problems with OneDrive Files On-Demand after installing Windows 10 version 2004 (May 2020 Update).Īccording to the company, after the upgrade, some older devices or devices with apps which happen to use the legacy file system filter drivers are not able to connect to OneDrive causing problems downloading files on-demand, or even opening that were previously synced on the device.
